Enrollment Process

If you are a non-member, simply log in to the CLSAU, and browse the course catalog. You can purchase courses by clicking on the course names in the course catalog, adding them to your cart using the Add to cart button, and then checking out through Paypal.

If you are a member, login to the CLSAU. To receive discounted pricing, you need to register your member number in your CLSAU account. Once you have logged in to the CLSAU, you will see a Membership information block on the right side. If it doesn't show your membership number yet, enter it and press the Add button. You only need to do this once—the CLSAU will remember your membership number and give you free and discounted courses as long as your membership remains current.

To login now, click here.

The Placement Exam

If you are new to the CLSAU, you should first take the placement exam to determine which course level will best suit your needs.

Frequently Asked Questions

I have enrollment keys that I have not entered. How do I get my courses now?

If you are a member and the courses are free CUP courses, simply follow the instructions above and enroll directly into your free courses. If you are a non-member or have CU courses that you paid for, call Teresa Miller at (703) 437-5100 x208 and tell her

• Your name,
• Your CLSAU username, and
• The courses which you purchased and haven't enrolled for

and she will enroll you in them.

I enter my membership number, but the CLSAU can't find it in the membership database.

If you have logged in to the CLSAU using your CLSAU username and password, and then tried entering the correct membership number in the Membership information block, and it cannot find the membership number, call Teresa Miller at (703) 437-5100 x208 and notify her of the problem. Include in your message

• Your name,
• Your CLSAU username, and
• Your membership number

and she will look into the problem.

The CLSAU says my membership has expired, but I know I renewed my membership. What should I do?

Call Teresa Miller at (703) 437-5100 x208 and notify her of the problem. Include in your message

• Your name,
• Your CLSAU username, and
• Your membership number

and she will look into the problem.

I am having trouble logging in to the CLSAU.

First, make sure that you are using your CLSAU username, not your member number to login.

If you have forgotten your password, ask for a password reminder here. Following the instructions, you should receive an email which will start the process of getting a new password. If you do not receive such an email within 5-10 minutes, call Teresa Miller at (703) 437-5100 x208 and notify her of the problem. Include in your message

• Your name as you would have entered it in your CLSAU profile,
• What you believe your CLSAU username should be, and
• Any email addresses you might have used when creating the account.

How do I obtain my CE credits once I take the test?

Once you have passed the quiz for a course with a score of 80% or better, you can obtain your certificate by selecting "Certificate of Completion" from the drop-down box on the top-right or going back to the course's main page and clicking on "Certificate of Completion" Your certificate will be emailed to the email address in your profile and the name in your profile will appear on the certificate. On some browsers, the certificate will launch in a PDF viewer as well so that you can print it immediately.

To change either your name or email address, click on your name where it says "You are logged in as ..." Then click on the Edit Profile tab. You can then edit your personal information. Press the save button at the bottom when you are done.

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